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0086-138-2628-6822

2687rainbow@gmail.com
richart2687@gmail.com

138-2628-6822

Services

[ Customer Service ]

We are dedicated to understanding and fulfilling our customers' needs with precision and care.

Our services span the entire lifecycle of your furniture, from customization to post-installation support, grounded in dedication and proven expertise.

With professional efficiency, we strive to exceed expectations, creating enduring value by elevating your living and hospitality spaces to exceptional quality.

Service Process

Richart Furniture employs professional service expertise, standardized installation procedures, a rigorous installation supervision system, and a comprehensive after-sales maintenance framework to safeguard consumers' legitimate rights and interests. We deliver services that exceed customer expectations and are committed to providing users with a premium experience.

1. Scheme Configuration

Richart Furniture has a vast library of furniture product images. Based on decoration design renderings, we provide industry-leading selection and matching solutions for overall furniture, ensuring stylistic unity and coordination between movable furniture and fixed installations.

2. On-site Measurement

Before finalizing furniture, we conduct on-site measurements to ensure the dimensional specifications of the furniture achieve an optimal fit with the interior space, enhancing the comfort of our clients' living and usage experience.

3. Product Development

Richart Furniture boasts a technical team of over 100 members, with leading product development capabilities in the industry. All product development adheres to ergonomic principles to ensure user comfort. Meanwhile, professional structural engineers ensure the structural integrity and durability of each new product.

4. Production

With 35 years of professional furniture manufacturing experience, a 100,000 m² modern industrial park, over 1000 experienced and technically sophisticated employees, hundreds of automated production machines, and rigorous quality inspections, we ensure all products are delivered on time and to the highest standards.

5. Distribution and Installation

Richart Furniture has an experienced installation team of over 100 members, renowned for their praised installation quality that achieves seamless integration between fixed furniture and interior decor.

6. After-sale service

Our after-sales service features a 24-hour rapid response mechanism. We design maintenance solutions that do not disrupt the normal operation of hotels, ensuring perfect resolution of product repair issues.

7. Maintenance

We customize a series of maintenance plans based on furniture material types. To maximize their utility and lifespan, it is essential to understand, care for, and maintain furniture properly.

8. Future-Adaptive Upgrades

Richart Furniture offers post-installation modification services for its private custom fixed furniture, enabling seamless adjustments to evolving space needs while preserving design coherence over time.

China Environmental Labeling Product

China Environmental Protection Products

China Famous and Excellent Products

China Famous Brand

Top Ten Hotel Furniture Manufacturer

National Safety Production Standardization Enterprise

Most Influential Industry Award

Honorary Title

Richart Furniture's service system is designed to exceed customer expectations, enhance satisfaction, foster loyalty, and drive sustainable business growth. We prioritize product and service excellence as our brand cornerstone, combining international craftsmanship standards with a comprehensive light-luxury wood customization system. This commitment to quality has earned us industry recognition, prestigious awards, and consistent praise from clients worldwide."